Exchange request must be received by 5pm on the 30th calendar day following the day of delivery. Delivery day counts as Day 1 regardless of time of delivery. For example, if the vehicle was delivered on June 1st, notification of return must be received by 5pm on June 29th.
The first 2000 KMS are at no charge. Each KM afterwards will be charged @ $1.25/each.
Vehicle must be exchanged in the condition it was delivered in.
Vehicle must not have suffered any damage or have been modified in any way.
As-traded, Specialty or High Performance Vehicles are excluded from this program (including, but not limited to Ford Shelby, Ford Mustang GT, Ford Raptor, Chevrolet Corvette, Dodge SRT, Hyundai N Line)
Installed accessories are not eligible for return and will be deducted from return proceeds.
This Exchange program applies to the vehicle only. Protection products (including by not limited to: Ceramic coatings, Paint Protection, Interior Protection, Rust Protection) are not covered under this money-back guarantee but may have partial refunds available depending on the product.
Warranties, insurances and pre-paid maintenance are all covered & refundable within the 30 day exchange period at a pro-rated rate.
If the vehicle is financed or leased, the customer will be responsible for any bank fees associated with paying off the first loan/lease and for any fees associated with registering the new loan/lease. Exchange is subject to approved credit only.
Customers are responsible for any licensing costs associated with the vehicle purchase or exchange.
Customers are responsible for returning any government provided rebates for Electric or Hybrid vehicle purchases.
If choosing to exchange, a maximum of 2 exchanges will be processed for a single purchase.
30 day Exchange program does not apply to vehicles located and purchased from an outside source (dealer trades) on behalf of the customer, vehicles delivered outside of Ontario, vehicles purchased under a fleet or broker sales agreement.
Customers are responsible for returning the vehicle back to the selling store. If transportation services are required, the customer will be responsible for the costs to return the vehicle to the original selling store.